Navigating the world of mortgage broking in Australia demands efficiency, precision, and the right digital tools. With a growing range of apps and software tailored to brokers, choosing the right one can transform your workflow. This directory is your guide to the best tools designed specifically for Australian mortgage brokers.
From client management to compliance, we’ve covered solutions that make your job easier. Stay ahead of the curve with tools that streamline processes and enhance customer service. Discover which apps and software fit your needs best.
Track My Trail
Track My Trail is a dedicated software solution that gives mortgage brokers an edge in understanding and managing their trail book.
It provides a clear view of how your trail income changes monthly, identifying areas of growth and loss. It also tracks client activity, making it easy to see who’s joined or left your portfolio.
The software’s ability to identify clients with major loan reductions is particularly valuable, allowing brokers to re-engage and explore new business opportunities.
By offering tools designed for the unique needs of brokers, Track My Trail makes it simple to optimise your trail book and improve overall performance.
Website: https://trackmytrail.com.au/
BrokerEngine
BrokerEngine provides workflow and automation software crafted entirely for the mortgage broking industry. It simplifies processes, making client management more straightforward.
Unlike generic systems, BrokerEngine is purpose-built for brokers. Its features are designed to meet the unique challenges of this profession.
The platform ensures that as your business scales, your client experience remains consistent, saving time while boosting efficiency.
BrokerEngine stands out for its singular focus on mortgage brokers, offering tools tailored to meet their specific operational needs.
Website: https://brokerengine.com.au/
FinanceVault
FinanceVault offers a secure and efficient platform for borrowers and mortgage brokers to share home loan documents. The service is designed to streamline the lending process, ensuring data privacy and safety. Borrowers can upload documents via a unique secure link provided by their mortgage broker. This reduces delays in the approval process while maintaining top-tier encryption standards to protect user data.
The service works through a simple five-step process: the broker requests documents, borrowers log in through a unique link, documents are uploaded, clarifications are addressed, and the process is complete.
The platform is mobile and desktop compatible, ensuring ease of access for users. It prioritises data security with gold-standard encryption and restricts access to authorised persons only.
FinanceVault also integrates seamlessly with BrokerEngine for mortgage brokers, enhancing document management and communication. It serves as a valuable tool for brokers and borrowers alike, offering a streamlined and user-friendly solution for home loan documentation.
Services Offered
- Secure Document Sharing: Upload and share documents via a unique, secure link.
- Streamlined Loan Approvals: Simplifies the home loan process with efficient document handling.
- Data Protection: Uses gold-standard encryption and authorised access protocols.
- Mobile and Desktop Compatibility: Accessible on various devices for user convenience.
- Broker Integration: Available as a feature in BrokerEngine for mortgage brokers.
Website: https://financevault.com.au/
Onyx IQ
Onyx IQ offers an advanced automated loan management platform designed to streamline funding companies’ operations. The platform integrates tools for underwriting, loan portfolio management, syndication, and broker management, enabling businesses to operate more efficiently and scale effectively.
By automating manual processes and providing robust reporting capabilities, Onyx IQ empowers lending businesses with enhanced decision-making, real-time insights, and improved operational workflows.
The platform features prebuilt interfaces and workflows that reduce inefficiencies and enhance business visibility. Services include customisable decision engines, comprehensive reporting, and secure automation of payment and communication processes.
Onyx IQ provides a holistic view of lending operations with role-based security, live dashboards, and real-time updates, catering to diverse stakeholders such as clients, syndicators, and brokers. The software is a transformative solution for funding companies aiming for greater efficiency and scalability.
With a focus on soft collections workflows and syndicator autonomy, Onyx IQ ensures that businesses can manage payments, defaults, and communications seamlessly. The platform also supports API integrations for enhanced functionality and data accessibility. Tailored to meet the needs of modern lending companies, the software offers high compliance standards and scalability without requiring additional full-time employees.
Services Offered
- Underwriting Portfolio: Data-driven interface for enhanced decision-making.
- Loan Portfolio Management: Real-time portfolio monitoring with comprehensive reporting.
- Syndication Tools: Automation for payments and syndicator management.
- Broker Portal: Centralised management of lending processes under one login.
- Customisable Decision Engine: Tailored scoring and automated offer generation.
- Soft Collections Workflows: Templates for managing communications and defaults.
- API Integrations: Seamless connectivity with other systems.
- Communication Templates: Prebuilt tools to manage third-party communications.
Website: https://onyxiq.com/
DocuSign
DocuSign is a leader in electronic signatures and intelligent agreement management, offering comprehensive solutions to simplify and digitise business processes.
The platform enables users to generate, review, send, and sign agreements seamlessly, ensuring compliance with global standards. With an emphasis on accessibility and efficiency, DocuSign supports businesses across various industries, including finance, legal, real estate, and government.
Services Offered:
- eSignature: The most popular feature, enabling users to electronically sign documents from any device.
- Contract Lifecycle Management: Streamlines contract creation, review, and approval processes.
- Document Generation: Automated document creation to reduce manual tasks.
- Identity Verification: Ensures the authenticity of signatories using advanced verification tools.
- Workflow Automation: Customisable workflows to enhance organisational productivity.
- Agreement Analytics: Insights from agreements to inform data-driven decisions.
- Storage and Management: Secure and accessible document storage for future reference.
DocuSign also offers tailored plans for individuals, small businesses, and enterprises, making it adaptable to diverse business needs. Their solutions are designed to increase speed, save time, and improve client experiences by eliminating the inefficiencies of manual agreement processes.
Website: https://docusign.com.au/
LendFoundry
LendFoundry is a leading cloud-based platform providing innovative loan management and digital lending solutions tailored for alternative lenders. By leveraging cutting-edge technology such as microservice architecture and over 80 third-party API integrations, LendFoundry streamlines loan origination and servicing processes.
Its SaaS platform focuses on enhancing efficiency, reducing operational costs, and improving decision-making through AI-powered credit scoring and robust analytics. Recognised for its excellence, LendFoundry has received multiple industry accolades and certifications, including ISO 27001 and SOC 2 compliance.
The platform offers a comprehensive suite of services designed to cater to various lending needs, including personal loans, working capital, salary advances, and supply chain financing.
LendFoundry provides a seamless and user-friendly interface for both lenders and borrowers, enabling automated workflows, credit bureau reporting, and tailored solutions to meet unique business requirements. The solution’s flexibility allows lenders to implement specific modules or the entire ecosystem, ensuring adaptability to diverse financial products and loan volumes.
With a focus on scalability and customer satisfaction, LendFoundry enables businesses to reduce application drop-off rates, accelerate deployment times, and maintain minimal IT footprints. Its powerful analytics and integration capabilities ensure lenders stay ahead in the competitive financial landscape while delivering a modern, digitised lending experience.
Services Offered
- Loan Origination System: Automates underwriting processes with options for manual workflows.
- Loan Servicing System: Provides intuitive interfaces for customer service management.
- Business Analytics: Advanced analytics tools for data-driven decision-making.
- Credit Bureau Reporting: Prebuilt reporting capabilities for compliance and performance tracking.
- Third-Party Integration: Integration with 80+ platforms for enhanced operations.
- Asset Classes Supported: Personal loans, working capital, salary advances, merchant cash advances, supply chain financing, and more.
Website: https://lendfoundry.com/
IDYou
IDYou is Australia’s pioneering digital application designed to streamline the Verification of Identity (VOI) process for professionals in the finance and real estate sectors.
The platform allows remote verification of customer identities via video calls, making it a secure, compliant, and time-efficient alternative to traditional in-person meetings. IDYou reduces the risk of identity fraud and supports professionals by meeting Australian VOI regulations.
The service is tailored to enrich customer experiences by providing tools to conduct interviews, verify documents, and confirm the likeness of customers to their identification photos.
Backed by over 30 years of industry expertise, IDYou focuses on data security, ensuring the protection of sensitive customer information. The service is free for loans originated through participating lenders, while others can use it for $10 per transaction, with a two-month free trial available.
IDYou is widely appreciated by users for its simplicity and effectiveness, particularly for interstate transactions. It eliminates the need for extensive travel and offers an intuitive digital solution for VOI compliance. The platform is also designed for broader business use, including accountants and lawyers.
Services Offered
- Remote Verification: Verify customers’ identities through video calls using a desktop, mobile, or tablet.
- Document Management: View and store copies of current original identification documents securely.
- Customer Verification: Ensure customers bear a reasonable likeness to their identification photos.
- Security Measures: Strong emphasis on data security to protect customer information.
- Free Use for Approved Lenders: Cost-free for loans with participating lenders; $10 for others.
- Trial Option: Two-month free trial for new lenders or non-lending business users.
Website: https://idyouapp.com.au/
Cal.com
Cal.com is a flexible and open-source scheduling platform designed to streamline meeting arrangements for individuals, businesses, and developers. It provides a highly customisable scheduling experience, allowing users to avoid double bookings, set availability preferences, and select meeting types (e.g., video calls, phone calls, or in-person meetups). This platform supports self-hosting or SaaS hosting options and integrates seamlessly with various third-party apps, making it a robust solution for scheduling needs.
The platform offers tools to reduce no-shows by sending automated reminders via SMS or email and enabling rescheduling with ease. It also supports global interaction with functionality in over 65 languages, built-in video conferencing, and privacy-first features. Developers can leverage the API and various integrations to tailor the scheduling experience further, embedding booking pages on websites and monetising bookings through Stripe.
For companies, Cal.com includes advanced features like routing forms, round-robin scheduling for teams, and workflows for pre- and post-meeting processes. Its solutions cater to a variety of sectors, including sales, marketing, higher education, and telehealth, aiming to connect a billion people through scheduling by 2031.
Services Offered
- Scheduling Tools:
- Customisable booking links.
- Automated reminders and follow-ups.
- Unlimited bookings for individuals.
- Integration Features:
- Support for over 65 languages.
- Embedding booking pages on websites.
- Compatibility with various third-party apps.
- Business Solutions:
- Group scheduling and collaboration tools.
- Routing forms and workflows for teams.
- API access for developers.
- Additional Features:
- Built-in video conferencing.
- Monetisation options via Stripe.
- Privacy-focused design.
Website: https://cal.com/
MaxID
MaxID offers a comprehensive and innovative solution for digital and face-to-face identity verification services across Australia. Designed to cater to individuals, businesses, and organisations, MaxID ensures compliance with Australian legal standards while providing a seamless experience.
Their platform uses secure and privacy-compliant technology, allowing users to verify identities digitally without needing to install additional applications. The services are tailored for various industries, including legal, financial, gaming, and vehicle hire sectors.
Services Offered:
- Individuals:
- 100-point ID checks and certified copies of identity documents.
- Convenient verification using a phone or tablet, available 24/7, 365 days a year.
- Face-to-face or remote verification with Safe Harbour compliance.
- Businesses and Organisations:
- Comprehensive ID verification and compliance services tailored for industries such as banking, conveyancing, gaming, and insurance.
- Digital ID verification without set-up costs, minimum volumes, or licensing fees.
- Australian Law Practice-certified reports meeting AML/CTF and VOI standards.
- Industries Supported:
- Mortgage lending, legal conveyancing, online gaming, stockbroking, insurance, and personal finance.
MaxID’s platform guarantees quick turnaround times with ID verifications completed in minutes, supporting businesses in streamlining customer onboarding and compliance processes. With 24/7 accessibility and robust encryption, MaxID ensures security and reliability.
Website: https://maxid.com.au/
Ezidox
Ezidox is a secure digital platform designed to streamline information and document exchange for businesses across various industries. It aims to enhance customer relationships, build trust, and improve efficiency by automating workflows and offering customisable solutions.
The platform boasts features such as secure interactions, automated notifications, and seamless integrations with leading third-party systems. Ezidox provides a scalable, SOC2 Type 2 certified, and PCI-DSS compliant environment for managing sensitive data securely.
Key Services Offered:
- Document Management: Automated workflows, custom templates, and redaction services.
- Customisation: White-label options, tailored dashboards, and API integrations.
- Compliance: Audit trails and strict adherence to regulatory requirements.
- Notifications: Customised reminders and updates via SMS and email.
- Integrations: Compatibility with systems like Salesforce, Zapier, and more.
- Onboarding and Processing: Tools for HR, visa processing, and enrolment.
Ezidox supports industries such as banking, finance, legal, health, tourism, and education. It helps businesses manage sensitive information effectively, reducing document collection time by up to 80% and improving profitability by as much as 70%. The platform’s intuitive interface ensures ease of use for clients and customers alike, eliminating the inefficiencies of traditional document handling.
Website: https://ezidox.com/